Privacy Policy – SP Laboratory

Welcome to SP Laboratory. We are committed to protecting your personal information and ensuring a secure and respectful online experience.

Who We Are

Our website address is: https://sp-shop.to/. SP Laboratory operates as an international wellness and performance product platform, serving customers worldwide.

Information We Collect

When you interact with our website, we may collect limited data to enhance your shopping experience:

Name, email, and contact information (if provided voluntarily)
Shipping and billing addresses (for order fulfillment)
Browser data and IP address (for basic security and analytics)

We do not sell or share personal information with unauthorized third parties.

Comments and Reviews

If you leave comments or product reviews on our website, we collect the data shown in the form, as well as your IP address and browser user agent to help prevent spam.

An anonymized string (hash) from your email may be sent to Gravatar to check if you are using it. The Gravatar privacy policy is available at https://automattic.com/privacy/.

Media Uploads

If you upload images to the website (e.g., profile pictures or review photos), please avoid images with embedded location data (EXIF GPS), as visitors can extract this information.

Cookies

We use cookies to enhance your browsing and checkout experience. These include:

Session cookies for navigating the site
Preference cookies to remember your settings
Security cookies to help detect fraud and abuse

Cookies do not store sensitive personal data and you can clear them from your browser settings at any time.

Embedded Content

Our website may include embedded content (e.g., videos, blogs, reviews). Embedded content from other websites behaves as if the visitor has visited the original site. These external sites may collect data and use cookies according to their own policies.

Order and Account Information

If you create an account or place an order, we store necessary information for processing, delivery, and customer support:

Name, address, email, and order details

No sensitive financial information is stored on our servers; all payments are handled by secure third-party gateways.

You can edit or delete your account information at any time from your account dashboard.

Data Retention

We retain order records and account data for administrative and legal reasons, such as taxation, accounting, and compliance with applicable regulations. Comment and review data may be stored indefinitely to improve service and customer experience.

Your Data Rights

If you have an account or have made a purchase, you can:

Request an export of your personal data
Request deletion of your data (except where retention is legally required)

Security

We prioritize secure order processing and customer privacy. Our site uses industry-standard encryption and trusted third-party services to process transactions.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service. Payment data is handled by secure and encrypted payment processors; we do not store card or crypto wallet details.

Disclaimer

SP Laboratory provides access to general wellness and performance products for personal use. All product descriptions are for informational and educational purposes only. We do not provide medical advice, diagnosis, or treatment. Customers are responsible for ensuring compliance with their local regulations before purchasing.